Shipping Policy
Effective Date: June 2026
Thank you for shopping with Swapnam Sanskriti. We are committed to delivering your orders safely and on time. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During festive seasons, sales, or special promotions, processing times may be slightly longer.
Shipping Coverage
We currently ship across India.
Shipping availability may vary depending on the delivery location and courier service coverage.
Delivery Time
Estimated delivery timelines:
Metro Cities: 3–7 business days
Other Cities & Towns: 5–10 business days
Remote Areas: 7–14 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout.
Free shipping offers may be available on selected products or order values.
Order Tracking
Once your order is shipped, a tracking number and courier details will be shared via email, SMS, or WhatsApp, allowing you to track your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-dispatch.
Address Accuracy
Customers are responsible for providing accurate shipping information. Swapnam Sanskriti will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Missing Items
If you receive a damaged package or find any item missing, please contact us within 48 hours of delivery with photographs and order details for assistance.
Delays Beyond Our Control
While we strive for timely deliveries, Swapnam Sanskriti shall not be held liable for delays caused by courier partners, natural disasters, strikes, government restrictions, or other circumstances beyond our control.
Contact Us
For shipping-related queries, please contact:
Swapnam Sanskriti
📞 +91 97413 20964
📧 swapnamsanskriti@gmail.com
We appreciate your trust and look forward to serving you.
Payments Policy
- We collect payment through the below-mentioned modes:
- UPI
- Internet Banking
- Debit Card
- Credit Card
- Our online payment system is powered by PhonePe Payment Gateway systems and is safe to use.
- We do not share card details with any third party.
- No additional transaction fees are charged on card payments.
- Currently, there is no EMI facility available on our portal.
- Credit Card/Debit Card Details:
- The Credit Card/Debit Card details provided on NURTURA ( Soiltribe Foods and Services OPC Pvt. Ltd) Portal by the customer will not be shared with any third party.
- In case of fraudulent matters, the company holds the right to share the details with the concerned body for verification.
- The customer shall not under any circumstance use a credit/debit card that is not lawfully owned by them.
- Customers are requested to provide only valid and accurate card details.
- Fraudulent Transactions:
- Fraudulent transactions include financial transactions or any form of data/confidential information transactions.
- If any fraudulent transactions are carried out on the website/app (https://nurtura.in/), NURTURA ( Soiltribe Foods and Services OPC Pvt. Ltd. ) reserves the right to recover all losses and expenses like lawyer fees, collection charges, etc.
- The company holds the right to take legal action against any person involved, including customers, stakeholders, service providers, or employees.
- NURTURA ( Soiltribe Foods and Services OPC Pvt. Ltd) is the trademark owned by Soiltribe Foods and Services OPC Pvt. Ltd.
- All disputes are subjected to Bengaluru jurisdiction only.